Products & Services
Online Tools
Graphite Payments has developed a variety of web reporting tools to help you manage your portfolio of merchant accounts.
Graphite Agent Portal
The Graphite Agent Portal (GAP) is an online reporting tool that enables you to access and manage all of your sales office information over the Internet. This system will optimize the operations and organization of your office, allowing you to concentrate on sales.
Manage Your Office
The Graphite Agent Portal is the perfect tool to help you simplify the management of your sales office. You will be able to utilize the GAP to:
- Edit contact information
- Add / edit sales reps
- View pricing information
- Download residuals
- View bonus payments
- View equipment inventory
Manage Your Merchants
The GAP also gives you direct access to information on all of your merchants.
- View new merchant account approval status
- Find merchants in your portfolio
- View merchant statements
- Monitor orders and invoices
Instructional Materials
The Graphite Agent Portal is the best resource available for product/service information and instructional materials.
- Product and service information
- Training materials
- Quick reference guides
- Policies and procedures
Graphite Merchant Portal
The Graphite Merchant Portal (GMP) is an online reporting tool that provides your merchants with immediate access to account information 24 hours a day, 7 days a week via a secure Internet application.
Merchants can:
- View and print statements quickly and easily
- View deposits of credit card transactions
- Monitor customers’ transaction history and disputed transactions
- Manage multiple merchant accounts
- Resolve support issues instantly via the web chat utility
- Order supplies for their terminal
- Search for specific transactions by date range or credit card number
- Access instructional documents
- Receive alerts to chargeback and retrieval requests
Simplify the Management of Your Sales Office
The Graphite Agent Portal will allow you to improve your office operations and streamline your portfolio management and the Graphite Merchant Portal facilitates secure account management for all of your merchant relationships.
